Class Cancellation:
Classes and workshops are subject to cancellation if the minimum number of students required for a session is not met. Notification will be sent to registered students five days before the class is scheduled to begin.
Refunds:
To receive a refund, you must notify us in writing at [email protected]. There is a $15 administrative fee for each refund.
- In order to receive a full refund, students must withdraw from a class or workshop fourteen (14) business days prior to the first day of classes.
- Students withdrawing from a class and workshop during the week before the beginning of the quarter will receive a 70% refund as school credit if within fourteen (14) business days of the start of the class.
- No refunds will be made after the second class without medical documentation and no refunds will be made after a workshop begins.
- Ceasing to attend class without notifying the school does not constitute withdrawal from class.
- Refunds are issued in the same form as payment. Refunds are issued within thirty days from request in the form of the same payment. Registration and service fees are non-refundable.
- Refund requests are also subject to a 5% CourseHorse processing fee.
Transfers:
All transfers must occur before the second meeting of class. Transfers from one course into another may incur additional fees, depending on the transfer. Transferring from one workshop to another is not permitted. There is a $15 administrative fee for each transfer.
Holidays & Canceled Lessons:
We are closed for Thanksgiving, winter, and spring break. If we must close due to the weather, we will send out an email. If classes are canceled, the instructor will work with the school office to schedule a make-up date. We do not refund/prorate for weather closure, and our make-up policy still applies.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
