Pushing Pass The Limits with Cold Connection

Refund & Cancellation Policy for Classes, DIY Workshops, Intensive Workshops:

• Withdraws from classes / workshops 8 days prior to the start of the class/ workshop will receive a full refund for the class minus a 7% processing fee. 
• If cancellation occurs 3-7 days prior to the class, we will provide a 45% refund.
• Cancellations 48 hours or less receive a 20% refund.
• Refunds will not be provided for no-shows or same-day cancellations. We do not refund tuition for classes/workshops that students miss due to their own circumstances.
• Transfers to another class/workshop are NOT eligible.
• Monies are not transferable to hand made art jewelry.
• If you cannot attend we encourage you to give your seat to a friend who can attend.
• Please know we are working hard prior to your arrival to make sure that your experience is a one of a kind.
• Make up classes/workshops are only for cancellation’s due to studio's fault.

Cancellation by the provider:

• We reserve the right to cancel or discontinue any class, in which case you may choose to receive a refund or apply the class/workshop credit towards a different course.
• Credits are valid for up to one year.

• Refunds will be issued within 30 days. 

Refund and Cancellation Policy for Events:

• When you book your private party, you will be charged for all persons.
• Refunds will not be issued if your party is less than the amount on party date.
• Cancellations within 3-2 weeks of the reservation date will be charged a fee of $150.
• Cancellations made within 1 week of your reservation date will be charged 50% of your total party for loss of business.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.