- Participant may cancel a class up to 3 business days prior to its commencement and receive a full refund less 5% cancellation fee or credit towards a future class.
- If Participant cancels within 3-2 business days prior to the start of their class, Participant shall be offered a refund or credit, minus a 25% administrative fee of the price paid per participant.
- If Participant fails to cancel or reschedule 2 business days or more prior to the commencement of scheduled class, or does not attend said class, Participant is considered a “no show” and is not entitled to any refund or credit towards future classes.
- If Participant is "no show", participant may reschedule by paying a $50 extension fee if Participant contacts CourseHorse within 24 hours after the end of the scheduled photo tour.
We are not responsible for Participant “no show” due to acts of God, transit delays, medical emergency, street closures, etc. Exceptions may be made on a case-by-case basis at the schools sole discretion. Participants who decide to leave a class already in progress, for any reason, will not result in a full or partial refund. Joining a class late will also not result in a full or partial refund.
If a class is canceled by the school for any reason other than weather prior to the start of the session, Participant shall be entitled to a full refund or a full credit towards another class. Classes are “rain or shine” and every effort will be made to conduct a scheduled class. We reserve the right to make changes to any itinerary whenever, in our judgment, conditions warrant or if we deem it necessary for the convenience or safety of participants and instructors. If the school cancels, changes a location or itinerary of any class, We are not responsible for any cancellation fees or other costs incurred by participant.
The school may change the location or itinerary of a photo tour (and may move outdoor class indoors or move indoor class outdoors) due to any conditions outside the control of the school (including but not limited to weather conditions, transit strikes, protests, etc.). Every reasonable effort will be made to operate itineraries as planned, but alterations may still occur after final itineraries are sent. Location changes do not alter the refund and reschedule policies above, i.e. if a location change is announced within 48 hours of the start time of a safari and Participant wishes to reschedule, 25% rescheduling fee (as stated above) continues to apply.
All credits must be used within three (3) months from the date the original class was scheduled.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
