LEVEL 106 : GENKI I Chapter 11 & 12

Japanese class for Grown-ups Cancellation Policy:

For every enrollment cancellation, the choice can be made between:

• A refund, subject to a $100 processing fee, or
• A family credit, subject to a $50 processing fee.

Refunds or credits will be issued based on the timing of the cancellation as follows:

More than 60 days before the first day of class in the school year:

• 75% refund, less the $100 processing fee.
• 75% family credit, less the $50 processing fee.

More than 30 days before the first day of class in the school year:

• 50% refund, less the $100 processing fee.
• 50% family credit, less the $50 processing fee.

More than 29 days before the first day of class in the school year: No refund or family credit will be issued under any circumstances.

Please note that refunds will not be provided if classes are closed due to unforeseen government health mandates or snow closures. Additionally, make-up days or refunds are not available for an absence due to illness.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.