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Making the Transition from Staff Member to Supervisor

Discover the practices for successfully moving from staff member to supervisor in this high-impact seminar. Build the skills and confidence to manage people effectively, deliver feedback, resolve conflicts, and delegate tasks. Make the leap to supervisor with ease and set yourself up for greater success.

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  • 21 and older
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  • 1601 Broadway, New York, NY
  • 15 hours over 2 sessions

Express Checkout – $2,645


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Start Dates (3) $2,645/person

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  • Tue, Dec 01 at 9:00am - 4:30pm
  • Wed, Dec 02 at 9:00am - 4:30pm
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  • Thu, Apr 01 at 9:00am - 4:30pm
  • Fri, Apr 02 at 9:00am - 4:30pm
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  • Tue, Jun 15 at 9:00am - 4:30pm
  • Wed, Jun 16 at 9:00am - 4:30pm
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Class Description

Description

This intensive two-day seminar empowers newly promoted supervisors to take charge of their roles with confidence and achieve immediate professional impact. Experienced faculty guide participants through the essential competencies of people management while helping you avoid the common mistakes that challenge supervisors during their transition. You will develop mastery in critical skills, including delivering effective feedback, coaching direct reports, resolving workplace conflicts, and delegating responsibilities strategically. Through intensive hands-on practice and expert guidance, you will gain practical confidence and develop actionable strategies you can implement immediately in your leadership position. By the end of the program, you will have created a personalized action plan outlining specific steps to help you succeed as a new supervisor and advance toward greater career achievement.

Who should attend:

  • Newly promoted supervisors with less than one year in their current supervisory role, process supervisors, and production supervisors seeking to strengthen their management effectiveness through professional supervisory training.

What will be covered:

  • Establishing yourself for immediate success in your new leadership position
  • Managing the transition from your previous role and relinquishing your former responsibilities
  • Exceeding the expectations of all key stakeholders, including your supervisor, direct reports, senior management, and former peers
  • Conducting a comprehensive gap analysis to identify critical expectations and develop strategies to meet them
  • Understanding and leveraging your behavioral style through the Personal Style (PSI) Assessment tool
  • Adapting your personal style to strengthen working relationships and leadership effectiveness
  • Establishing meaningful goals that position you for advancement and improved performance
  • Overseeing employee performance, training team members, and building a capable workforce
  • Delivering both supportive feedback and necessary corrective guidance to employees
  • Addressing conflict and disagreement with confidence and strategic thinking
  • Transforming conflicts into opportunities for positive organizational change
  • Mastering techniques to de-escalate and resolve workplace conflicts
  • Learning effective delegation strategies to empower and develop your team
  • Creating a comprehensive delegation plan for use with individual team members
  • Managing your time effectively to protect your priorities and maximize your influence
  • Identifying three significant action items for immediate implementation upon returning to your workplace

How you will benefit:

  • Develop a revised strategy for personal and professional growth
  • Successfully transition from your former role while establishing credibility and leadership presence
  • Modify your behavioral style to gain a competitive advantage in your leadership role
  • Build effective coaching partnerships using immediate feedback and responsive dialogue
  • Manage emotions strategically when navigating conflicts to protect organizational interests
  • Demonstrate clarity and confidence in managing your time and protecting your leadership effectiveness

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American Management Association

The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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