Successfully Managing People

Are you prepared to develop a high-performing team and accomplish more together? This course teaches you to resolve team conflict using emotional intelligence principles while getting more from your team by strategically adapting your management approach to every unique situation and individual.

Key Skills You Will Develop:

• Motivate every member of your team effectively, even if they don't share your personal values or perspectives
• Use positive and constructive corrective feedback to transform problem employees into productive contributors and maximize overall productivity
• Apply the most relevant conflict resolution style to eliminate friction and create productive team dynamics

Additional Learning Tools and Resources:

• Practice adapting your style using realistic case studies from various industries
• Receive personal feedback from your instructor and peers to support your development
• Complete pre- and post-seminar assessments to track your progress and growth
• Access tune-up materials to review and reinforce what you've learned after the workshop
• Utilize additional resources designed to help you maximize your training investment and results

Ideal Participants for This Course:

Managers and professionals with management responsibilities whose success directly depends on managing people effectively through clear communication, collaborative attitudes, and commitment to shared organizational goals.

Benefits You Will Gain from This Training:

• Master challenging situations using proven tools, techniques, and frameworks
• Communicate with authenticity, clarity, and precision in all situations
• Flex your management and personal style for impactful, meaningful work relationships
• Tailor your approach strategically to motivate and empower different types of people
• Apply ethical leadership principles and set ethical standards throughout your work group
• Recognize the critical role of values in managing and influencing people effectively
• Apply the principles of emotional intelligence to elevate yourself to a new level of effectiveness

Comprehensive Content Outline:

• Master challenging situations with proven tools and techniques
• Communicate with authenticity, clarity, and precision
• Flex your management and personal style for impactful work relationships
• Tailor your approach to motivate and empower different types of people
• Apply ethical leadership and set ethical standards throughout your work group
• Recognize the role of values in managing and influencing people
• Apply the principles of emotional intelligence to elevate you to a new level of effectiveness

Detailed Learning Objectives

• Appreciate How the Role of Manager Has Changed in Today's Dynamic Organizations
• Recognize the Role of Values in Managing People Effectively
• Describe the Importance of Ethical Leadership in Modern Business
• Identify How Your Organization's and Workgroup's Culture Shapes the Behavior of People
• Assess Your Management and Personal Style and Adjust It to Different Situations
• Adopt the Approach Needed to Motivate Different Types of People
• Communicate Effectively with Those You Manage
• Apply the Principles of Emotional Intelligence to Achieve Greater Effectiveness
• Use Feedback to Improve Performance and Manage Difficult Employees

The Experience of Being a Manager in Today's Organization

• Recognize How Economic and Social Trends Have Changed the Manager's Role
• Define "Successfully Managing People" and Its Components
• Discuss and Illustrate Specific Challenges You Face When Motivating Others

Organizational Culture and Ethical Leadership

• Define "Values" and Recognize Their Source and Importance
• Identify Ways in Which Values Impact Work Life and Productivity
• Identify the Values Conflicts in Yourself, in Others, and in the Organization
• Recognize How Values Inform an Organization's Culture and Norms
• Define "Ethics" and Recognize the Manager's Role in Setting Ethical Standards

Personal Styles: DiSC Profile

• Determine Your Own Personal Profile Using the DiSC Assessment
• Gain Insight Into the Strengths and Limitations of Your DiSC Profile
• Use Behavioral Cues to Determine Others' Personal Styles
• Gain Insight Into How to Work More Effectively with Other Personal Styles

Motivating Those You Manage

• Define "Motivation" and Identify Important Factors in Motivation and Employee Engagement
• Understand Pre-Motivators, Demotivators, and Motivators
• Differentiate Between Motivation and Engagement
• Tailor Your Motivational Efforts to Individuals and Situations
• Employ Motivational Strategies to Delegate for Engagement

Delegation Strategies

• Identify the Different Delegation Styles and Guidelines for When to Use Each
• Evaluate Employees and Situations to Determine the Appropriate Delegation Style
• Appreciate the Importance of Openness to Trying New Delegation Styles with Employees

Communication Skills for Managers

• Use Positive Feedback to Improve Employee Commitment and Strengthen the Team
• Effectively Deliver Constructive and Corrective Feedback
• Deal with Difficult Employees Using Proven Strategies

Emotional Intelligence

• Define "Emotional Intelligence" and Its Importance
• Describe the Key Competencies of Emotional Intelligence
• Develop a Strategy for Improving Your Own Emotional Intelligence
• Manage and Adapt the Emotional Behaviors You Exhibit That Impact Leadership
• Integrate Empathy to Promote Strong Relationships and Team Cohesion