Effective Business Writing

Writing Effective Business Communication

• Write Strong Sentences
• Organize Your Content
• Analyze Your Audience

Writing Email and Other Electronic Communication

• Write an Email
• Write Instant Messages and Text Messages

Writing Common Business Documents

• Write an Internal Announcement
• Write a Routine Request
• Write a Response to Routine Requests
• Write a Complaint
• Write a Positive Response to Customer Complaints
• Write Bad-News Messages

Writing a Business Letter

• Write a Business Letter
• Write a Thank-You Letter

Writing Business Proposals

• Persuade Your Audience
• Write an Executive Summary
• Use Visuals

• Students may cancel up to 14 days before the class/program start date and receive a refund, less the registration fee (10% of the undiscounted course price). 
• Cancellations within 14 days are not permitted, but students may reschedule up to three business days before the class start date.
• For cancellations and reschedules, please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.