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Microsoft Outlook Level II

Sharpen your email and calendar management skills with advanced techniques in Microsoft Outlook. Streamline your workflow, automate responses, and grow your team collaboration tasks. Earn MOS Certification in Outlook 2016.

  • Intermediate
  • 18 and older
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  • 185 Madison Ave, New York, NY & Virtually Online
  • 7 hours

Express Checkout – $299


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Class Description

Description

Develop advanced proficiency in managing your email messages and calendar systems within Microsoft Outlook Level II. Master the creation of email rules and filters that automatically sort incoming messages and substantially reduce the time you spend on email management. Using the calendar application, you'll learn how to effectively import and export contact information and design professional electronic business cards for professional communication. Throughout Microsoft Outlook Level II, you'll gain a thorough understanding of critical file settings, ensuring you understand how to properly archive important email files and preserve essential attachments.

Microsoft Outlook Level II builds substantially on foundational knowledge from Microsoft Outlook Level I, introducing advanced functionalities designed to accelerate your productivity. You'll develop expertise in critical collaborative team tasks, including sharing your calendar with colleagues, distributing your contacts, and granting access to your email files to authorized users. After successful completion of this course, you'll master how to create automatic responses for incoming emails and establish automated replies for meeting requests.

Earn Professional Certification:

Microsoft Outlook Level II comprehensively covers the advanced topics required for earning the Microsoft Office Specialist (MOS) Certification in MS Outlook 2016. For customer service teams, executive assistants, and professionals who depend heavily on email communication, obtaining this certification demonstrates your capability to manage email efficiently and professionally. Contact us to begin the process of earning your Microsoft Office Specialist Certification in Outlook 2016.

Complimentary Retake Option:

You may retake Microsoft Outlook Level II at no additional cost within six months following your initial enrollment.

Required Prerequisites:

Students must demonstrate Outlook proficiency equivalent to the knowledge covered in our Microsoft Outlook Level I course before enrolling.

Detailed Course Overview and Topics:

  • Modifying messages and configuring global application options
  • Organizing, conducting searches within, and managing messages
  • Maintaining and managing your mailbox
  • Automating and streamlining message management tasks
  • Configuring calendar settings and parameters
  • Organizing and managing contacts and contact groups
  • Managing activities and tasks within Outlook
  • Sharing workspaces and resources with colleagues
  • Managing and organizing Outlook data files

Please CLICK HERE for the Detailed Course Syllabus

Learn additional details about Microsoft Outlook Level II through NYC Career Centers.

Syllabus

Working with Messages

  • Hyperlinks
  • Equations
  • Symbols
  • Horizontal Lines
  • Tables
  • Review exercise

Message Settings and Options

  • Importance
  • Sensitivity
  • Delivery Options
  • Manage Multiple Accounts
  • From Option
  • Language Options
  • Advanced Options in Outlook
  • Review exercise

Managing Messages

  • Sorting Messages - Basic
  • Sorting Messages – Advanced
  • Filter Messages
  • Outlook Search
  • Advanced Find Dialog box
  • Search Folders
  • Custom Search Folder
  • Review exercise

Mailbox Management

  • Junk E-mail Settings
  • Safe Senders List
  • Safe Recipients List
  • Blocked Senders List
  • Message Formats
  • Mailbox Cleanup
  • Review exercises

Creating Inbox Rules

  • Automatic Replies
  • Automatic Reply Rules
  • Conditional Formatting
  • Rules Wizard
  • Quick Steps
  • Quick Steps commands
  • Review exercise

Managing Contacts

  • Import Contacts
  • Address Book
  • Edit Business Cards
  • Forward Contacts
  • Share Contacts
  • Review exercises

Advanced Calendar Management

  • Customize Work Time
  • Appointment/Meeting Options
  • Calendar Appearance
  • View Multiple Calendars
  • Multiple Calendar Overlay
  • Meeting Invitation Management
  • Rules for Meeting Responses
  • Tracking Meeting Responses
  • Review exercises

Tasks

  • Viewing Tasks
  • Task Details
  • Assign a Task
  • Respond to an Assigned Task
  • Status Report
  • Task Options
  • Review exercises
  • Outlook – Shortcut Glossary

Refund Policy

  • Students may cancel up to 11 business days before the class/program start date and receive a refund, less the registration fee (10% of the undiscounted course price).
  • Cancellations within 11 business days are not permitted, but students may reschedule up to 4 business days before the class start date.

For cancellations and reschedules, please email us at [email protected]

Reviews of Classes at NYC Career Centers (686)

(4.5-star rating across 686 reviews)

This class: 4.0 out of 5 from 1 review

  • Microsoft Outlook Level II

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NYC Career Centers

Career Centers is a premier provider of software training courses for individuals and businesses. With a wide range of offerings and a state-of-the-art training facility in NYC, they offer instructor-led classes, corporate training, and room rentals.

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